Get in Touch With Us
Thank you for stopping by. Whether you have spotted something that looks out of date, want to ask a question about one of our articles or simply have an idea you would like to share, we are glad to hear from you. This page explains how to reach us and what to expect once you do.
The Best Way to Reach Us
The quickest and most reliable way to contact our team is by email. Please write to us at info@afonyfelinprimary.co.uk and a member of the team will read your message personally.
We aim to reply within two working days. During busy periods or bank holidays it may take a little longer, but every message is read, and we will not leave you waiting without a reason.
What You Can Write to Us About
We welcome all kinds of messages. Some of the most common reasons people get in touch include:
- Corrections: if a figure, date or detail on a page no longer matches what you have seen, please tell us where you found it so we can check and update it.
- Questions: if something in an article is unclear, we are happy to explain it in plainer terms.
- Feedback: tell us which pages helped you and which could be better. Honest comments shape what we write next.
- Partnership or media enquiries: please include your name, organisation and a short summary of your proposal.
Helping Us Help You
A few small details make it much easier for us to give you a useful answer:
- Add a short, clear subject line, such as Correction on payments page.
- Include a link to the page you are writing about, if relevant.
- Keep personal details to a minimum. Please never send passwords, card numbers or bank information by email.
What We Cannot Do
We are an independent information website. We do not run accounts, hold money or handle payments for any outside service. If you have a problem with an account elsewhere, the provider of that service is the right place to start, though we are happy to point you towards general guidance where we can.
Your Information and Our Rules
Anything you send us is used only to reply to your message and improve the site. You can read exactly how we store and protect your details in our Privacy Policy. For the general rules that apply when you use this website, including how our content may be shared, please see our Terms of Use.
We look forward to hearing from you, and thank you for helping us keep this site accurate, clear and genuinely useful.